Modern Slavery Statement for Northwood Carpet Cleaners

Northwood Carpet Cleaners is committed to operating with integrity, fairness, and respect for human rights across every part of our business. As a trusted provider of carpet cleaning services, we recognise that modern slavery, including forced labour, human trafficking, debt bondage, and exploitative working conditions, can exist in any sector and any supply chain. This statement sets out the steps we take to prevent such practices and to ensure that our operations remain aligned with ethical and lawful standards.

Our zero-tolerance policy is central to this commitment. We do not accept modern slavery in any form, whether within our own workforce or among suppliers, contractors, or service partners. All employment decisions are based on lawful, transparent, and fair practices. We expect the same standards from everyone who supports Northwood Carpet Cleaners, and we reserve the right to end relationships where concerns are not addressed or where evidence of abuse is found.

To reduce risk, Northwood Carpet Cleaning applies due diligence processes when selecting and reviewing suppliers. We assess the nature of the goods and services purchased, the country of origin where relevant, and the likelihood of labour-related risks. Suppliers are required to confirm compliance with labour laws and ethical employment standards. We may request supporting documents, declarations, and contractual assurances where appropriate. This helps us identify vulnerabilities early and maintain a responsible supply chain.

In addition to onboarding checks, we carry out supplier audits on a risk-based basis. These audits may include document reviews, workforce checks, and verification of recruitment practices, especially for higher-risk categories such as outsourced labour or subcontracted services. When concerns are identified, we expect immediate corrective action. If a supplier fails to demonstrate adequate progress, Northwood Carpet Cleaners will take decisive steps, including suspension or termination of the relationship.

Our internal controls are designed to support ethical decision-making. Managers are trained to recognise warning signs such as unusual recruitment fees, restricted movement of workers, withheld identity documents, or inconsistent records. Awareness is essential because modern slavery can be hidden behind apparently normal business arrangements. By maintaining clear procedures and regular oversight, we strengthen our ability to prevent exploitation before it takes root.

We also encourage a culture of openness so that concerns can be raised without fear. Reporting channels are available to employees, agency staff, contractors, and third parties who may become aware of possible misconduct. Reports can be made through management, senior leaders, or formal internal escalation routes. All concerns are treated seriously, handled confidentially where possible, and reviewed promptly. Anyone raising an issue in good faith will be protected from retaliation.

Where a concern is substantiated, Northwood Carpet Cleaners will investigate thoroughly and respond in a manner proportionate to the risk and severity involved. This may include immediate remediation, engagement with suppliers, support for affected individuals, or referral to relevant authorities where required. Our aim is not only to comply with legal obligations, but to help prevent harm and encourage lasting improvement across the areas we influence.

We recognise that responsibility does not end with a single policy. For that reason, this statement is supported by ongoing staff awareness, contract controls, and periodic monitoring of supplier relationships. Modern slavery prevention is embedded into our broader commitment to ethical conduct, responsible sourcing, and lawful employment practices. We expect all people connected with Northwood Carpet Cleaners to uphold these standards and to act if something appears wrong.

This statement is reviewed annually to ensure it remains current, effective, and reflective of changes in our business, our supply chains, and the external risk environment. During each review, we assess the effectiveness of our controls, consider any incidents or concerns raised, and update our approach where improvements are needed. Northwood Carpet Cleaners remains committed to continual progress, accountability, and vigilance in the prevention of modern slavery throughout our operations.